For Additional Information Please Call
989.742.4533 - Hillman
989.356.0022 -  Alpena

Questions to ask References

Here is a list of questions you might want to consider asking a prospective Contractor's past clients. Ask them all or select the ones you feel are most important to you.

 

1. What was the nature of the project the Contractor did for them?

 

2. When was it done?

 

3. Was it their first construction project?

 

4. If not, how did this project compare to others they were involved with?

 

5. Do they have any relationship to the Contractor other than as Owner/Contractor?

 

6. Was the project completed on-time?

 

7. Was the project completed on-budget?

 

8. Did the field crew and any subcontractors keep the work area and your home as neat and clean as you thought they should have?

 

9. How would they rate their satisfaction with the Contractor? Their staff? Their subcontractors? The way they resolved problems?

 

10. How satisfied were they with the results?

 

11. How satisfied were they with the experience?

 

12. Was the final cost as promised? Were there any additional costs after the final contract price was established? Were they approved in advance or surprises? Did the Owner feel they were fair?

 

13. Were there any surprises during the project? If so, what were they and how were they handled?

 

14. Was the craftsmanship as good as they represented it would be?

 

15. Was it easy to work with the crew, management, and accounting?

 

16. Was communicating with the field and office staff easy or difficult? If so, in what ways?

 

17. Were they kept informed about the schedule and what was going to happen when?

 

18. Would they use the Contractor again?

 

19. Would they recommend the Contractor to their best friends?

Testimonial - Dick & Cheryl

"We love our house. We are very happy with the quality of workmanship and the skill of the entire crew. Everyone is so efficient and professional. We continue to rely on Bob and Mike and their talented crew whenever we want work done on our house." – Richard & Cheryl Fox

 

 

Testimonial - Stephen & Joanne

"We would recommend Kenyon Construction to anyone who is considering to build a new home or to add to their existing. They go out of their way to work with your needs, and their quality is unparallel – we get many compliments on the quality work in our home." - Stephen & Joanne Gallagher

 

 

Testimonial - Mike & Norma

"After all the building horror stories we heard, we couldn't believe what an enjoyable experience we had. Our home went up so quickly, that we had to take pictures daily. Everyone we worked with from our first meeting on throughout the project was very attentive to detail. We always felt that our project was of the utmost importance to Bob and his crew! After 10 years we still love it!!" – Mike & Norma Aguis

 

 

Testimonial - Bill and Jane

"We had no problems in having our home built. We were living down state when we had our home built so we needed a quality builder who was reliable and honest. We found that with Kenyon Construction. Having this home built was a pleasant experience." – Bill & Jane Waldeck